About Us

We have been providing stimulating and meaningful training that delivers real and tangible results for over twenty years.

We work with businesses, schools and the wider public sector. Over the years, our aims and ethos have remained constant – all of the training we deliver has to be relatable to the workplace and add real value. Our packages are created to deliver the training our clients need and are delivered where and when they need them. This customer first approach has ensured that our clients use us time and time again.

We believe that training should not be a box ticking exercise, nor that one size should fit all. It is vital that delegates leave us with knowledge, ideas and enthusiasm and that every programme has a lasting and positive impression on both the individual and the organisation. Our interactive and practical methods are the key to helping our learners to make real changes in the workplace and to become more effective.

We hope you agree and look forward to working with you.

our customers

Relationships that last

We pride ourselves in practising what we preach so, as providers of customer service training, customer satisfaction is very important to us.

This approach has resulted in 95% of our clients using us again and again – Princes Foods since 2009, The Houses of Parliament since 2011, DLA Piper since 2006, Penk Insurance since 2004, Excalibur UK since 2001 – the list goes on and on.

We are always keen to know WHY our clients keep coming back to us (some for whom we have become their sole training provider) and here is what they said

  • “you are easy to work with”
  • “you take the fear out of the learning environment”
  • “you adapt the courses to our needs”
  • “your training always means something in the real world”
  • “we can put what you teach us into practise straight away”
  • “you make a difference”

Join our growing list of satisfied customers

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Contact Us

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